Frequently Asked Questions

We are located right outside of Cave City, Kentucky and just outside of Mammoth Cave National Park. Get directions.

• Weight restrictions: at least 40 lbs but no more than 275 lbs.
• Guests should be prepared for some light physical activity. Tours include climbing stairs or ladders and walking short distances over uneven terrain.
• Must be able to lift 15 lbs.
• Tours are not recommended for anyone who may have a heart condition, neck/back issues, or other medical concerns.
• Not recommended for pregnant women.
• There is no smoking, alcohol, or drug use permitted at anytime prior to, or throughout, the tour.
• Mammoth Cave Adventures is not obligated to complete a tour if participants are found to be endangering the safety of themselves, others, or the environment. Refunds will not be given in these situations.

• Mammoth Cave Adventures provides all of the equipment needed to participate in the tours including custom-designed harnesses and helmets.
• Required – Closed-toe hiking or athletic type footwear – No Crocs or flip-flops allowed.
• Be advised that the weather can change quickly so layered clothing is a good idea.
• Remove hanging or dangling jewelry and rings before attempting the zip course.
• There is no storage facility for guest use at Mammoth Cave Adventures.
• Mammoth Cave Adventures is not responsible for the loss of personal items such as cameras and sunglasses.
• Pictures are available upon request throughout the tour.

Cancellations made within 72 hours prior to tour departure will be charged full tour price. “No-shows” will also be charged full tour price. Charges will be applied to the credit card provided.

Mammoth Cave Adventures reserves the right to cancel tours due to inclement weather, foreseeable hazards, or events beyond our control. In these events, we will do our best to re-book your tour immediately or provide a 12 month voucher for you to re-book.

Yes. If you wish to purchase a gift certificate please give us a call at 270-773-6087.

Yes. Eight to 14 guests will receive a 10% discount if paid in one payment, 15 to 19 guests will receive a 15% discount if paid in one payment. Any groups of 20 or more please call ahead for additional information and pricing. 270-773-6087.

Yes, all guests must sign a waiver. Also, guests under the age of 18 will need a guardian’s signature before zipping. Click here to download the waiver.